Company description
The company is the leading operator in Italy for the national distribution of publishing products.
Thanks to its capillary presence on the peninsula, it boasts many innovative services that enhance the customer experience, such as newsstand pick-up of online purchases.
A CHALLENGE TO BE FACED
Regain insight into business processes and become a partner to the business in transforming and optimising internal business processes. The intelligent and effective management of data and control of processes must therefore become a strategic factor in order to gain greater control over each business area.
OUR SOLUTION
Start a Digital Transformation path that helps the client company use new systems and technologies to develop new value and increase efficiency. The inclusion of key figures in data and process management is the key to initiating and consolidating these Digital Transformation processes over time.
ACHIEVEMENTS
The IT division, with the help of TK Soluzioni's specialised figures, began to review the main business processes with the various business areas and to document them for better and easier knowledge sharing and transfer. In addition, it started to take an active part in reviewing and changing processes, bringing its value proposition with innovative and efficient solutions.
